Privacy Policy

Last updated: May 17, 2026.

Zanelya respects your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect. When you place an order or sign up for our newsletter, we collect: name, email, shipping address, billing information (processed via Shopify's secure payment systems), and order history. We also collect anonymous browsing data via cookies (Shopify analytics, Meta Pixel, Google Analytics).

2. How We Use Your Data. We use your data to: process and ship orders, send order confirmations and shipping updates, manage subscriptions, send marketing emails (only if you opt-in), and improve our website and product offering.

3. Sharing. We share data only with: Shopify (our e-commerce platform), payment processors (Stripe, PayPal, Shop Pay), shipping carriers (USPS, UPS, FedEx), email service (Klaviyo), and analytics tools (Meta, Google). We do not sell your data to third parties.

4. Your Rights. You may request access to, correction of, or deletion of your personal data at any time by emailing support@zanelya.com. California residents have additional rights under the CCPA.

5. Cookies. Our site uses cookies for site functionality, analytics, and advertising. You can disable cookies in your browser settings, but some site features may not work properly.

6. Security. We use industry-standard encryption (HTTPS) and Shopify's PCI-compliant infrastructure to protect your data.

7. Contact. For any privacy concerns, email support@zanelya.com.